Frequently Asked
Questions

Does Aray Cargo ship from Dubai to Guinea?expand_more

Yes, Dubai to Guinea is one of our specialized routes. We provide comprehensive sea and air cargo solutions through our established West African logistics network.

Do you handle cargo from China to Africa or Dubai?expand_more

Absolutely. We facilitate cargo transport from major Chinese hubs to destinations across Africa and the Middle East, including freight consolidation and customs clearance.

How is the pricing for my cargo calculated?expand_more

Pricing is determined by the greater of actual weight or volumetric weight, along with the route, service, and cargo category.

Which documents are required for shipping?expand_more

Cargo shipments generally require an invoice and packing list. Specific routes may require additional certificates, which our team will advise upon booking.

Is Door-to-Door delivery service available?expand_more

Yes, we offer Door-to-Door solutions in most regions we serve, including collection, transport, customs handling, and final delivery.

Are there any restricted materials?expand_more

For safety and regulatory reasons, we do not handle radioactive materials or hazardous goods prohibited by international shipping laws.